Global Food & Wine offers a vast range of food products from some of the finest suppliers in the world. With 100 delivery trucks and over 4,000 customers, the business is a premium partner for hospitality operators in Australia. Keeping the organisation running are 300+ staff working across nine locations and a range of departments.
Managing a workforce this diverse both in size and location can be a tricky task. Before foundU, Global Food & Wine relied on multiple HR systems which was a labour intensive and time-consuming process. As the business grew, it needed a workforce management system that was paperless, fully integrated, and could scale with the business.
Anytime, anywhere onboarding
With hundreds of staff working across multiple locations, Global Food & Wine Administration Manager, Sunshine Craig, didn’t want to spend hours onboarding staff and chasing down details. With foundU, all she has to do is send a link and her staff fill out the rest. As they input their details and upload their certificates and qualifications, an employee record is automatically being generated in the background.
Once ready, Sunshine can double-check the details and they are good to go. If at any time an employee needs to update bank details or change personal info, they can log in and update their employee record.
"The onus is on staff to provide the information and keep it up to date," Sunshine said.
Multi-site scheduling is made easy with foundU. Sunshine can set custom rules based on location and as the business grows, easily create new operations while still getting oversight of the whole business. Before foundU, the business used Excel schedules, which were not as staff-friendly and led to a longer payroll process.
Now, the schedule is always available both online and via the employee app, staff can easily see when they are working and set their availability.
"The schedule is available at a moments notice and updates in real-time," Sunshine said.
True end-to-end system
Having a completely integrated system saves Sunshine hours each week. Whether it’s an email blast to all employees via the platform or document uploading and storage, foundU handles it all. If Sunshine or the Global Food & Wine management team need help, phone and email support is moments away.
With foundU, there is no need to be constantly switching systems or transferring data. All changes flow through the system. And with foundU being completely cloud-based, it is available anywhere, anytime.
"Having everything in one system and the ease of use means we have saved half a day on our payroll and I’ve always been happy with the support," Sunshine said.