Rick Pullia from First Impressions is in the business of making people look beautiful, with his staffing agency supplying beauty and fragrance consultants to some of the biggest luxury brands in the world.
But as everyone knows, true beauty goes more than skin deep. There is no point looking great on the outside, when everything is not so great on the inside.
That’s where Rick found himself, business was good but his HR and payroll system needed work.
Before foundU, Rick’s life was a manual hell of creating schedules, emailing spreadsheets and texting staff to remind them of shifts.
Paper timesheets had to be hand-signed and then sent to clients for approval. Rick had to key in data manually and collate and duplicate hundreds of pieces of information.
"Scheduling was all manual," Rick said.
He needed a beautiful system that cut down the manual entry, reduced errors and made staff communication a breeze.
How We Helped
Rick has reduced errors and saved time with the super simple and easy-to-use foundU schedules.
"The system has saved 8-10 hours a week," Rick said.
With our one-click approval invoices, Rick spends less time chasing clients and more time winning new ones.
With the foundU app, Rick’s staff can see their schedules at glance with detailed shift information. He can send reminders through the app and do all his staff communication in one place.
"The staff love it – they use the app, access their payslips with ease and get better shift info," Rick said.
Rick makes less errors when using the foundU system. Payroll can only run once shifts are approved and award interpreted. One of the main reasons Rick would recommend the foundU platform to others is the elimination of double ups and human error.
Rick’s business is now beautiful inside and out. With time and costs reduced, Rick now has time to review his agency and focus on key areas like business development and marketing. Staff love the platform and there is no more double-handling.