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How Webstercare Created A Single Source Of Truth

May 18, 2020
3 Min Read
How Webstercare Created A Single Source Of Truth

Webstercare is Australia’s leading medication management solutions provider with over 160 staff working across a range of casual, part-time and full-time positions.


Keeping Webstercare staff engaged and happy is Eloise, Webstercare’s Recruitment & Engagement Manager. As part of Eloise’s commitment to employees, she wanted to create a single source of truth which all employees could access.

A place where they could update their details in seconds and do all their HR related activity in the one platform.

"Rather than emails, we wanted a self-service system." Eloise Altavilla, Webstercare

Eloise wanted clear and easy to read reports, full employee visibility and no more emails. To top it off, she wanted a better payroll system and the ability to on-board new staff.

Eloise was stuck though, payroll was being run on an archaic system (and completely separate to HR), onboarding took forever and she was constantly chasing employees for their documents.

She needed an end-to-end system that gave her a single source of truth…

Lucky for Eloise, foundU had the solution.


How We Helped

An end-to-end solution

foundU is Australia’s only true end-to-end HR and payroll system. The foundU Platform does it all, from onboarding, to award interpretation to compliant payroll, Eloise is covered.

"It’s an all in one, modular system that covers everything." Eloise Altavilla, Webstercare


Power to the employees

When Eloise on-board employees, she no longer needs to chase them asking for important documentation. With a customised onboarding process, new staff upload their documents to the system and update their profile. If they don’t complete the required steps, they cannot progress.


A single source of truth

Eloise only needs to look at the foundU Platform to see what her workforce is doing. Every employee document is stored securely in the cloud, every employee has a detailed profile and she can see vital information like salaries and leave requests at a glance.


Better communication

The foundU Platform allows you to instantly notify employees. During the pandemic, Eloise is easily able to message her employees and update them of the latest policy and procedure. With the integration of a learning management system, she can also upskill her employee’s response to COVID-19.

"The support is very beneficial, especially when starting out." Eloise Altavilla, Webstercare

Eloise now enjoys a single source of truth on a platform that does everything. Less time sending emails and more time recruiting and engaging Webstercare staff.


Want to know more about foundU? Book a Demo.