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Payroll services Payroll services

In addition to providing you with a smooth payroll platform with powerful award interpretation, we can also handle administration and execution, empowering your team to focus more on compliance and decision making.

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Let us handle admin, so your team achieve more Let us handle admin, so your team achieve more

With payroll admin support in place, you can help your team focus on what they've been hired to do.

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Boost capacity

Free up your team from repetitive tasks, like payroll checks and reviews.

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Stay in control

You set the direction and standards, we'll take care of the task work.

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Scale support

Pay per payslip and scale support as you grow, without renegotiating.

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Take the pressure off your team

Whether your business is dealing with a new legislative change, or you've onboarded lots of new team members, having ongoing payroll support from an expert team can take the pressure off throughout the ups and downs of the year. We support with repetitive tasks like payroll checks, reducing the stress on your team and making sure payroll tasks always land on the right desk.

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Scale your support with your workload

You only pay per pay slip which means you'll be paying for support according to your team's workload. When your business is growing and you're paying lots of people, you'll have the right level of admin help to lean on. With more capacity for decision-making and payroll compliance, you can feel confident that payroll is always held to a high standard.

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Maintain payroll quality and continuity

You set the direction and we take care of the task work, such as edit checks, pay slip generation, and pre-and post processing reports. By having an extended team by your side, you'll always be able to speak to an expert who understands your payroll function and your business. 

Pricing that helps you scale

Only pay per pay slip and boost your capacity as you grow.

Number of active users

Cost per pay slip

   
1 - 50 $7.50
51 - 200 $7.00
201 - 500 $6.50
500+ POA
*$250 minimum per pay period. No minimum contract period.

Frequently asked questions

What is included in the service?

Our payroll admin service covers a variety of essential tasks: 

  • Payroll checks on items like pay rules, hours, tax scales, and superannuation
  • Manual payroll edits for items that aren't automated, such as bonuses and allowances
  • Pre-processing approval report in CSV format with fields of your choosing
  • Payroll generation, such as ABA creation, pay slips, and employee emails
  • Post-payroll generation reports, plus email confirmations for payroll activity and leave
  • Email confirmations with links for ABA file downloads, as well as STP verification and submission
  • Creating and processing adjustments or back payments
  • Processing terminations, bonus payments, and other out of cycle payments
  • Documentation of payroll processes

What is not included in the service?

The payroll admin service does not include advice on award interpretation, additional platform specific support, duties outside of the designated times, STP submissions, and payroll advice.

How do I get started?

To start using the payroll admin service, simply enquire via the form on this page. A team member from our payroll services team will then get in touch to understand your requirements and help you get started. Once you confirm you'd like to go ahead, you'll be issued a payroll services agreement, schedule, and plan.

What payroll activities do I still need to take care of?

Each pay period, you will need to perform your required actions before the agreed cut off time. This includes:

  • Approving or declining all shifts.
  • Approving or declining all leave applications.
  • Inform our team of whether they are any terminations, or additional payments such as bonuses.

You will also sign off on a pre-processing check with required data points. 

After payroll is processed, you will be responsible for: 

  • Downloading the ABA file and uploading it to your bank.
  • Confirming and sending the STP packets to the ATO from the foundU platform.
  • Generating any further post-payroll reports required, including reconciling end of month and end of financial year, and journal entries.

You will also need to nominate a key contact for any payroll or shift related questions.

Is the payroll admin service included in foundU's standard pricing?

No, this service is not included in foundU's pricing. This is an additional service package that you can choose to add to your foundU subscription. 

Is there a minimum fee for this service?

Yes, this service has a $250 minimum per pay period.

What is the minimum commitment required?

Payroll admin is an on-demand service with no minimum contract period. There is a minimum payment threshold of $250 for a single pay-run service.

Get started with no lock-in

Add an extra layer of support and ensure payroll always runs on time.

 
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About Citation Group

After a long standing partnership, foundU became part of Citation Group in 2025. If you’re not already familiar, Citation Group is a global company supporting over 120,000 clients across Australia, New Zealand, the UK, and Canada. Here in Australia, they have been empowering more than 12,000 businesses for over 30 years. Our mission? To make it simpler for businesses like yours to stay safe and compliant.

Transparent pricing, no surprises

Get the workforce management tools and support you need, throughout your growth journey. Choose from three unique packages, all designed to help you scale your workforce.